We consider careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us
In our processing, we adhere to the requirements of privacy laws. This means, among other things:
we clearly state the purposes for which we process personal data. We do so through this privacy statement;
we limit our collection of personal data to only the personal data necessary for legitimate purposes;
we first seek your express consent to process your personal data in cases where your consent is required;
we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
we respect your right to provide access to, amend or delete your personal data upon request.
This privacy statement was last updated on 24-03-2023.
Use of personal data
By using our service, you leave certain information with us. This may include personal data. We store and use only the personal data that is provided directly by you, in the context of the service you have requested, or which, when provided, it is clear that it will be provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
– NAW data
– Phone number
– Email address
If you fill out a contact form on the website or send us an e-mail, the data you send us will be kept as long as the nature of the form or the content of your e-mail requires for its complete response and handling.
If necessary for the service, we may collect location data (GPS) from you. Your permission for this will be requested at the time.
Also, this (location) data may be stored and processed by the provider of, for example, navigation/mapping software, such as Google Maps, but the data may also be used by, for example, Google or Apple themselves. We have no control over this. We recommend that you read the relevant privacy statements of the relevant provider.
Provision to third parties
We may transfer your information to our partners. These partners deliver customized advertisements based on your personal data. These partners are involved in the execution of the agreement. These partners may use your information for their own marketing purposes. These partners may approach you independently for acquisition purposes.
Our site includes social media buttons. By doing so, the operators of these services collect your personal data.
We use Google Analytics to track how visitors use our website. We have entered into a processor agreement with Google to make arrangements for handling our data. Furthermore, we allow Google to use the obtained Analytics information for other Google services, finally we do not have the IP addresses anonymized. You can prevent the capture and processing of data generated by the cookies (including your IP address) by downloading and installing the so-called “opt-out browser add-on” via the following link: tools.google.com/dlpage/gaoptout?hl=en
We take security measures to limit misuse of and unauthorized access to personal data and are secured with an SSL certificate.
Third party websites
This privacy statement does not apply to third-party websites connected to this website by links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We encourage you to read the privacy statements of these websites before using them.
External service providers
We also use other outside service providers to help with various things. Sometimes they need personal data to do so. We share only the data necessary for the task that the external service provider performs for us. We do not sell you data to these service providers or other third parties. And we enter into agreements with all external service providers in which we agree on what they may do with the data.
The type of work our external service providers perform for us are:
supporting our website;
Assisting in conducting customer research and obtaining ratings and reviews;
Providing (financial) services, such as payment services, collection agencies and credit reference agencies.
Sometimes we need to provide personal data to the government. This may arise first of all when certain government agencies need this data to perform their duties, such as the Internal Revenue Service. The police or judicial authorities may also require certain information in the case of fraud or abuse. Finally, certain regulators may be granted access to personal data as part of an investigation.
What rights can you exercise regarding your data?
Right to information
Right of inspection
You have the right to request access from us at any time to the information we have available about you. You can request that by contacting our customer service department. We process applications within no more than 30 days.
Right to changes
You have the right to have your personal data changed if it is inaccurate or outdated and/or to have it completed if it is incomplete. You can do this by contacting our customer service department.
Right to object
You have the right to object to the processing of your data if you disagree with the way we process your personal data. This right applies to the data we use for direct marketing. For example, you can ask us to stop using your data for personalized recommendations on the website. You can do this by contacting our customer service department. In addition, this right also applies to other data we use from you based on our legitimate interest. For example, you can choose that we forget and continue to forget the data about your browsing and search behavior. You can also arrange this by contacting our customer service department. We process applications within no more than 30 days.
Right to data portability
You have the right to receive data you have provided to us in connection with the agreement(s) you have entered into with us in a machine-readable format for retention in a database owned by you or another party. These include your name, address and residence information and payment history. We offer you the possibility to request this data in a machine-readable format by contacting our help desk.
Right to limitation
You have the right to request restriction of the processing of your data. This means that we may keep your data but not use it. This right arises in a number of cases. If you believe this is the case, please contact us using our contact form.
Right to be forgotten/request to delete account
You have the right to request that we delete any data we hold about you. When you request deletion of your account, we will delete data traceable to you other than the data we are required or permitted by law to retain. We offer you the opportunity to submit a request by contacting our help desk or by filling out our contact form.
Right to file a complaint
You have the right to file a complaint about how we handle your data. If you have a complaint, we prefer to resolve it with you ourselves. Please contact our help desk to do so. Finally, you have the right to turn to the Personal Data Authority with your complaint.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you review this privacy statement periodically so that you are aware of these changes.
Access and change your data